Care & Storage  . . .

When you receive your order check to insure that no damage occurred during shipment.  If there is damage, please follow the instructions as outlined in the Shipping information.

Handle VTs with care.  Carry them in such a way to avoid putting stress on the corners.

It is best to install the VTs as soon as possible.  VTs will acclimate best once installed and adequately fastened, as recommended in the Installation Instructions.   If VTs will not be installed right away, leave them wrapped in the plastic wrap, and store in a cool dry place, out of direct sunlight, until just before they are stained or installed.  For added precaution cover the VTs with a tarp to protect them from indirect sunlight which can sunburn the wood.  

VTs are made from wood and are therefore vulnerable to extreme changes in temperature and humidity.  Places, like in  the southwest United States, which are dry and arid should definitely take these precautions.  If the building is going to be heated for the first time shortly after the VTs have been installed, consider using a humidifier to bring the humidity down slowly.  Indoor humidity can be as low as 2-5% during dry midwinter conditions anywhere in the USA.  This can cause the wood to adjust too quickly, which may result in some superficial cracking and consequently some loud popping sounds.  This is caused by very small fibers snapping and does not effect the integrity of the beam at all.   After the VTs have acclimated this will not continue.  Please contact us with any questions.